Session / Refund Policies

Rescheduling policy

A Deposit fee is paid in advance to secure your chosen date. It is non-refundable should you cancel but is transferable to another date in the event you wish to amend your booking at least 48 hours.

Refund Policy for Portrait Sessions and Prints

In the case of camera failure, inclement weather, or any other unforeseen incident that prevents David Russell Photography from shooting on a scheduled date, a new date will be scheduled; or client will be refund of their deposit, if applicable.

No refund will be given under any circumstances if you fail to attend the activity on the day and at the time listed when the booking was made.

Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; David Russell Photography has a strict NO REFUND POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the photo and then David Russell Photography sent the buyer the correct photograph) it is then considered non-refundable. If a buyer has selected and purchased an incorrect photo, he/she must notify David Russell Photography, before receiving the “incorrect” photograph.

Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photo after the buyer has already received the photograph, or any other reason. If a mistaken photo is sent to the buyer, as documented on the invoice, David Russell Photography will send the correct photo to the buyer free of charge.

Any questio ns regarding this Policy please contact me.

Policies

All prints and products are subject to sales tax and shipping when applicable. Due to the nature of custom photography, all sales are final. David Russell Photography does, of course, guarantee that the portraits you receive meet the highest standards in every respect and works with the customers to approve designs and custom work before orders are placed.

Payment of orders is due in full when the order is placed. Prints and products arrive 4-6 weeks after payment is received. Rush shipment is available on some items for an additional charge. All rates are subject to change at any time. In the interest of fairness to all customers, all rates are non-negotiable unless booked through a special promotion.

Please make your selection carefully before ordering and if you have any questions, please contact me.